Frequently Asked Questions

What types of digital products do you offer for Airbnb hosts?

We offer a variety of digital products designed to help Airbnb hosts manage and optimize their listings. Our products include booking and guest management templates, checklists, pricing guides, guest communication scripts, cleaning schedules, and more. Each product is created with the goal of simplifying your hosting process and increasing your success.

How do I access the digital products I purchase?

Once your purchase is complete, you’ll receive an email with a download link for the digital product(s). You can download your items immediately and access them anytime through your account on our website.

Are your products suitable for new Airbnb hosts?

Absolutely! Our digital products are designed to support hosts at every stage. Whether you're just starting out or have years of experience, you'll find tools and resources that will help you optimize your hosting process, enhance guest experiences, and boost your earnings.

Can I customize the templates and resources you provide?

Yes, most of our digital products, such as templates and checklists, are customizable. You can personalize them to fit your specific needs, branding, and the type of property you host.

What file formats are your products available in?

Our digital products are available in common file formats such as PDF, Excel, and Canva templates. Each product page will list the available formats, so you know exactly what you're getting before purchase.

Do you offer refunds on digital products?

Due to the nature of digital products, we do not offer refunds once the product has been downloaded. However, if you encounter any issues with your purchase, please contact our customer support team, and we will be happy to assist you.

How do I know which product is right for my Airbnb listing?

We’ve organized our products by categories (e.g., guest communication, property management, pricing strategies), making it easy to find what you need. If you’re unsure, you can always reach out to our support team for personalized recommendations based on your hosting goals.

Will your products help me increase my earnings as an Airbnb host?

Our goal is to provide you with the tools and resources to improve your hosting efficiency, enhance the guest experience, and streamline your operations. While we can’t guarantee specific results, many hosts have found that using our products has helped them attract more bookings and run their businesses more smoothly, leading to greater earnings over time.

How can I contact customer support if I need help?

If you have any questions or need assistance, please feel free to reach out to our customer support team via email at info@bnb-specialist.com. We are here to help and will respond as quickly as possible.